Privacy Policy | Jindal Prop Mart

01Who we are

This website, jindalpropmart.com, is operated by Jindal Prop Mart, a real estate advisory and brokerage firm based in Mathura, Uttar Pradesh, India ("we", "us", "our"). We help people buy, sell and invest in property across Vrindavan, Mathura, Govardhan, Barsana and the wider Braj region.

This policy explains what personal information we collect, why we collect it and the choices you have. It is written in line with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023.

02Information we collect

Information you give us. When you call us, message us on WhatsApp, email us or use the enquiry form on our Contact page, you may share your name, phone number, email address, the location and budget you are interested in, and any other details you choose to include.

Our enquiry form does not store your details on our website. When you press send, it opens WhatsApp with your message filled in, and the message reaches us only when you send it from WhatsApp.

Information collected automatically. Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type, device, pages visited and the time of your visit. This is used to keep the site secure and working properly.

Information about property. If you ask us to sell or rent your property, we will collect details and documents about that property and its ownership.

03How we use your information

To reply to your enquiries and share property options that match your needs.
To arrange site visits, negotiations and documentation for a purchase, sale or rental.
To verify property titles and approvals on your behalf, where you ask us to.
To send you updates about properties or projects you have shown interest in. You can ask us to stop at any time.
To keep our website secure, understand how it is used and improve it.
To meet our legal, tax and regulatory obligations.

We only use your information for these purposes, and we do not sell your personal data to anyone.

04Legal basis and consent

We process your personal data on the basis of the consent you give when you contact us, and where it is necessary to carry out a property transaction you have asked us to help with or to comply with the law. You may withdraw your consent at any time by contacting us. Withdrawing consent will not affect anything we did before you withdrew it, but we may then be unable to continue assisting you with a transaction.

05Who we share it with

We share your information only when needed, and only with:

Property owners, buyers, developers or tenants involved in a transaction you are interested in, so the deal can move forward.
Professionals such as lawyers, document writers and bank or loan representatives, when you ask us to involve them.
Service providers who help us run our business and website, including our web host (Hostinger), WhatsApp (Meta) for messaging, and email services. They may only use your data to provide their services to us.
Government authorities such as the sub-registrar's office, development authorities or courts, where the law requires it.

06Cookies and similar technologies

Our website uses a small number of cookies and similar technologies that are needed for it to work, to keep it fast through caching, and to keep it secure. Our hosting provider's tools may also load scripts that help us offer email updates. You can block or delete cookies in your browser settings; the website will still work, although some features may not behave as expected.

07Third-party links and services

Our website links to other websites, such as news sources on our Projects page, developer websites and WhatsApp. We are not responsible for the content or privacy practices of those websites, and we encourage you to read their privacy policies.

08How long we keep your information

We keep enquiry details for as long as we are in touch about your property search, and for a reasonable period afterwards in case you return to us. Records related to completed transactions are kept for as long as required by tax and other laws. When information is no longer needed, we delete it or make it anonymous.

09How we protect your information

We take reasonable security measures to protect your personal data, including a secure (HTTPS) website, limited access to client records and careful handling of property documents. No method of transmission over the internet is completely secure, but we work to protect your information and will inform you and the authorities of a data breach where the law requires it.

10Your rights

Subject to applicable law, you have the right to:

Ask for a summary of the personal data we hold about you and how we use it.
Ask us to correct, complete or update your information.
Ask us to erase your information when it is no longer needed.
Withdraw your consent and stop receiving updates from us.
Raise a grievance with us, and if it is not resolved, with the Data Protection Board of India.
Nominate another person to exercise these rights on your behalf in the event of death or incapacity.

To use any of these rights, contact us using the details below.

11Children

Our services are meant for adults. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a child has shared information with us, please contact us and we will delete it.

12Grievance officer and contact

If you have any question, complaint or request about your personal data, please contact our grievance officer. We will acknowledge your request and aim to resolve it within 30 days.

Jindal Prop Mart
Mathura, Uttar Pradesh, India
Email: info@jindalpropmart.com
Phone / WhatsApp: +91 99119 99805

13Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.